Below are listed the terms and conditions on which we supply our products to you. These terms apply to all the products sold on our website to you. Please read the terms and conditions carefully before purchasing any of our products at Wolfskull.
You will be asked to agree to these terms & conditions before your purchase of any product with Wolfskull. Refusing to accept these terms will not allow you to move forward with your purchase on our website. Please ensure to check these Terms to proceed with your purchase successfully.
We might make amends with the Terms and Conditions listed below as per requirement. We apologize for the discrepancies, if any, caused by the Terms listed below. If you have any questions, send us your queries at service@wolfskull.ca.
About Wolfksull.inc
- Location- Wolfskull is registered as an incorporation- Wolfksull active wear Inc. The firm is based in Canada with two operations- in Toronto & Saskatchewan with company number 121877958. The main office address is 1109-80 Forest Manor Rd Toronto, Ontario M2J 1M6.
- Connect with us: For product purchases or any other inquiries, you can contact us at service@wolfskull.ca. For product launches and any other notifications, you can further connect with us on our social media channels.
- How we may connect: For any purchase information and notifications for new product launches, Wolfksull shall contact you via your email address or may send you a text notification, if permitted.
Order purchase
- Orders are placed solely on our website. www.wolfskull.ca. Adding a product in the cart will lead to the checkout procedures where you will need your contact details, delivery, and billing information. Please check twice the size, material, and all your requirements before completing your order.
- All the products listed are in Canadian Dollars. Shipping charges are not included in the product price and will be added during the final purchase. There are exceptions to the charges if there is a promo code or free shipping applied. Please note that the actual sales tax is calculated on the items as they ship and therefore due to mathematical rounding, there might be a slight adjustment to actual sales taxes owned and included in the purchase price from those estimated in your order.
- The purchase of the products is dependent on their availability. Wolfskull is not obliged to succeed the order placed in the cart if they are no longer available. Wolfksull will notify you via your email address/ text- whichever is applicable, if the items are no longer available or have an update. After purchase, if you find your item not similar as described, Wolfskull will help you with your order in accordance with the Wolfskull Return and Exchange Policy.
- Once the order is placed, you shall be notified with your order details, order number, and shipment details. If you have any questions or queries about your order, you should quote this order number for further assistance.
- Wolfskull owns the right to cancel your order in case of canceled or unsuccessful payments, incorrect billing information, or any unavoidable errors or circumstances. We may cancel the order if we notice something unusual or suspect that our products are being exploited for any commercial business or for resale purposes. If you notice any suspicious activity, that is unauthorized, please let the team know via email at service@wolfskull.ca.
- Please look at the validity of the promo codes and discount codes before application. No discount will be provided upon the use of expired promo codes.
Returns
- All products purchased with Wolfskull shall be returned within 14 days from the day of the delivery to be eligible for a refund as per the policy. The cost of the return as set out might still be unavoidable under certain circumstances.
- The return would be unavoidable under the following conditions:
- The product is hindered after delivery.
- Hygiene purpose- the product is stained by makeup or is washed and then returned.
- The product tag is damaged or is not under the original packaging.
- The product is above the timeline of 14 days. For further information, please refer to the return and refund policy for Wolfksull on our website.
Passwords & Privacy
- Your personal information is not contagious to anyone using this website and is solely your responsibility. If you feel your password and account have been compromised under any circumstances, kindly notify Wolfskull at service@wolfskull.ca at your earliest convenience. Wolfskull is not responsible for any products sold unauthorized or on any other retail platform.
- The returns will be processed as soon as the product is received and evaluated. You will be notified and guided through the process.
Liability:
- We are responsible for any foreseeable damage caused by us or our products. We will be responsible if we fail to comply with the product quality or any acceptable expectations. However, we are not responsible for unforeseen circumstances, or any damage caused after the delivery of the product.
Product Hygiene:
- All apparel at Wolfskull are stored and handled in a clean and sanitized environment.
- Wolfskull withholds its products after thorough inspection for cleanliness before packaging.
Fabric Quality:
- Wolfskull’s clothing is made from high-quality, breathable materials that are sweat-wicking and easy to clean.
- Fabric materials are tested for hygiene and safety standards.
Care Instructions:
- Customers will receive detailed care instructions with their gym apparel, including information on washing, drying, and storing the products for optimal hygiene- All the instructions are mentioned in the product details as well. Please read the instructions carefully before purchasing.
- Proper care is essential to maintain the hygiene of the products; any damage due to improper care may not be eligible for returns or exchanges.
Sanitization of Facilities:
- Our storage and packing facilities are regularly sanitized and cleaned to ensure the hygiene of the products.
- Employees handling the products follow strict hygiene protocols, including regular handwashing and the use of sanitizers.
COVID-19 Protocols (if applicable):
- During the ongoing pandemic, additional precautions are taken, including regular sanitization, temperature checks, and the use of personal protective equipment, to ensure the safety and hygiene of products and customers.
- Delayed shipping or service interruptions due to pandemic-related issues are beyond our control, and customers are encouraged to refer to our COVID-19 policy for more information.
Customer Cooperation:
- Customers are requested to cooperate with any additional hygiene-related guidelines provided by the company for their safety and the safety of others during the shopping process.
Compliance with Local Regulations:
- The company complies with all local and national regulations related to hygiene standards, product safety, and customer well-being.
These terms and conditions are governed by Canadian Law, and you can bring legal proceedings of the products in a court of competent jurisdiction in Canada.
By using our website and purchasing products, customers agree to adhere to these hygiene-related terms and conditions. Failure to comply with these terms may result in the denial of returns, exchanges, or other customer services.
